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Thursday, October 20, 2011

Use OBiON iPhone & Android to Make Calls via an OBi Device

When you have access to at least one OBi device which you own or you are inside its Circle of Trust, OBiTALK enables direct dialing to regular phone numbers from the OBiON Android, iPhone, iPad and iPod touch and OBiAPP for PC soft phone endpoints.

To use this feature, the soft phone user selects an OBi Voice Gateway from a selection of OBi devices that she owns or other users' OBi devices to which she belongs to their OBiTALK Circle of Trust.

In essence, a person will be able to assign their soft phone (e.g. 290 123 456) a calling gateway, whereby calls can be placed to regular phone numbers from the WiFi or 3G/4G connected OBi soft phone client.  The person simply dials the phone number on the soft phone's dial pad.  The OBi device assigned as the voice gateway will use its configured Primary Line to make the call.

Said another way, out of ALL the OBi devices that happen to be in the user's CoT to which they belong (including their own, of course), one of these OBi devices can be selected as the user's OBi Voice Gateway, e.g. the Primary Direct Dial Gateway.  If a user wants to have additional direct dial gateways, via which direct calls to regular phone numbers can be placed, the user will need to prepend the number with the target gateway speed dial code number and the star, e.g. 7*12125551212.  In this example, the OBi with speed dial 7 is used to make calls to the 212 area code.

When calls are made using the OBiON iPhone or Android soft phone app, the smart phone's Wi-Fi or 3G/4G data plan is used, NOT the phone's voice plan/minutes.

Saturday, October 1, 2011

OBi Maximizes Your Options with BYOD VoIP Services

Obihai is a champion of BYOD or “Bring Your Own Device” VoIP services.  The Obihai and OBiTALK web sites are full of tutorials, documentation and FAQ information on how to use the OBi with SIP-based services.  The OBiTALK Forum is also a great place for BYOD OBi users, as many topics on configuration and call routing can be asked, or have already been answered here.  What’s more, our tech support staff are ready and more importantly, able to help customers with everything from basic set-up to complex routing questions. 

Obihai is focused on making sure our customers are successful using OBi devices and softphone apps with a variety of VoIP and land line services.  Voice over IP service providers, or ITSPs, can rest easy when they know a BYOD subscriber is using an OBi, as Obihai have proven to be reliable and are the market’s highest rated VoIP telephone adapter endpoints available today.

Obihai have made it very easy to add/configure a BYOD service on the OBi device and also use the service(s) with the OBi unit’s call routing and bridging intelligence.  Never before could a BYOD VoIP customer using a device like an OBi VoIP adapter, make a call using a “Primary” VoIP service and then invoke additional call treatments like making three party conference call or call transfer using a second service also set up with a BYOD account to a regular telephone number or the OBiTALK network to a smart phone app or remote OBi device. 

Things You Can do with an OBi Running BYOD VoIP Services:
  • Forward Calls from Service to Service  
  • Bridge Calls from a Land Line to VoIP and Vice Versa
  • Bridge Calls from an OBi to another OBi using OBiTALK
  • Hairpin Calls Into and then Out of the Same Service
  • Access Services from a Smart Phone App via Wi-Fi or 3G/4G
  • Force a Particular Codec to be Used for a Single Call or All Calls

Here is a partial listing of some service providers who can support a BYOD service on your OBi:
If you work for or own an ITSP that can benefit from subscribers using the OBi, please contact Obihai to learn about the Obihai Partner Program.