End of the Line for Google Voice on the OBi100 and OBi110

 

As of last week, we became aware of Google Voice connectivity issues for customers with the OBi1 Series (OBi100 and OBi110). After further investigation, we confirmed that the current OBi1 Series software is no longer compatible with new Google Voice server security requirements. With this change, Google Voice is no longer compatible with the OBi1 Series. As you may have already known, in August of 2016 we notified customers that the OBi1 Series devices had reached their EOL (end of life) and would no longer be supported moving forward (reference from EOL article below). 

“…it is important to understand that Obihai will no longer develop and release software updates…For example, if Google Voice, Anveo or any other service makes changes in the way they deliver their service where new software is required for the continued use the service with the OBi device, it will not be made available for the OBi100 and OBi110”

Click here to read the OBi1 Series EOL article.

Out with the Old - In with the New

Fortunately, the OBi2 Series (OBi200 and OBi202) are available to take the place of the venerable OBi1 Series. Both are fully supported and capable of using Google Voice as a service.  We understand with all change comes concern. Don’t worry, the transition to the OBi2 Series is as easy as making a phone call. Take a look below on how to move your Google Voice and, if you have one, an Anveo E911 account to your new OBi2 Series device.

(Step 1): Log in to OBiTALK and delete your current Google Voice and Anveo accounts from your OBi100/OBi110 device. You can do this by selecting the OBi100/OBi110 OBi number from the Dashboard, then select the associated ‘Trash Can’ icon. This will remove the Google Voice and Anveo E911 service from the old device’s configuration. 

(Step 2): Add the replacement OBi200/OBi202 device to your OBiTALK account by selecting the ‘Add Device’ link in the left-hand column in your OBiTALK account. 

(Step 3): Follow the on-screen instructions to configure your Google Voice and, if applicable, the Anveo E911 service on the OBi200/OBi202 device.

These recently new devices not only support Google Voice but also provide a plethora of upgrades from hardware accessories like OBiWiFi5G to software like OBiEXTRAs. With each OBi2 Series device, you get  1-year of OBiTALK premium customer support as well as the peace of mind that you now have a device that not only helps to save you money, but also continues to receive software updates when needed. With the holidays approaching, you might even catch a sweet deal on the OBi200 and OBi202 that just cannot be passed up. Here is a hint. Fill in the blank: _______ Friday. Now, if you want to be proactive, and we don’t blame you, get yours now.

Replacement Products:

OBi200: 1 Phone Port: To purchase, please select the following link: OBi200

OBi202: 2 Phone Ports: To purchase, please select the following link: OBi202

OBi212: 1 Phone Port, 1 Telco Line Port: To purchase, please select the following link: OBi212

We hope you continue to consider OBi devices as the best and only solution for home and office VoIP products. We are committed to providing excellent products and services for our customers and look forward to working with you in the future.

If you feel you have any questions, please email us at support@obihai.com.

Thank you for being a customer,

Team Obihai

End of Life Announcement: OBi100 and OBi110

Today, Obihai Technology Inc., is announcing the product End of Life (EOL) for the OBi100 and OBi110 Universal Voice Adapters. This announcement means to communicate important support milestones and recommend replacement products, should you wish to maintain the use of configured services on a fully-supported OBi device. The OBi100 and OBi110 are the first generation of OBi phone adapters. For many years, they have served customers well – saving them thousands of dollars and keeping them in easy, convenient contact with friends and family.

Going forward, for any new OBi100 or OBi110 purchased new from an authorized seller, along with 1-year of complimentary Premium Technical Support, the standard 1-year hardware warranty term will be honored. Using the OBiTALK.com portal, OBi100 and OBi110 owners will continue to be able to add and manage their device as well as access OBiTALK Approved and Compatible Service Provider configuration helpers. However, any services that cannot be supported with the current software (firmware) will not work on the OBi100 and OBi110.

With this EOL announcement, affecting only the OBi100 and OBi110, it is important to understand that Obihai will no longer develop and release software updates. What does this mean? For example, if Google Voice, Anveo or any other service makes changes in the way they deliver their service where new software is required for the continued use the service with the OBi device, it will not be made available for the OBi100 and OBi110.

Note: If your OBi100 or OBi110 device has a valid OBiTALK Premium Technical Support plan, you will be entitled to support for the duration of the plan. At some point, before the End of Support date of 31 December 2017, Obihai will stop selling Premium Technical Support for the OBi100 and OBi110.

You will find a list of the most Frequently Asked Questions below. If you have a question that is not answered, please contact us at: support@obihai.com.



Below are the key milestone dates to note:

FAQ: Frequently Asked Questions

What are you announcing today?
Obihai is announcing the End of Life (EOL) for the OBi100 and OBi110 devices. This announcement means to communicate important support milestones and recommend replacement products, should you wish to maintain the use of configured services on a fully-supported OBi device.


Why are you making this announcement?
Since early 2015, Obihai has been recommending the OBi200 and OBi202 for residential and small business use. Based on their increased performance, ability to be used with OBi USB accessories and their value and rich feature support, the demand for OBi200 and OBi202 now far-exceed that of the OBi100 and OBi110. Obihai has also invested heavily developing innovative features and functionality, only possible with the OBi200/OBi202 hardware, to improve the OBi user’s calling experience. As technology evolves, there comes a time where older hardware can no longer support newer features and the latest technologies. The OBi100 and OBi110 devices have been good soldiers, but have reached the end of their useful life which necessitates the decision to discontinue the product and software development.

How does This EOL Announcement Affect Me?
If you are currently using an OBi110 or OBi100, this EOL announcement should not affect you. As you have been doing since you first started using your OBi, with Google Voice you will still be able to enjoy free calls to US and Canada, and super-low international calling rates. As long as Google makes no changes in how the service works with the OBi, your OBi100/OBi110 device will continue to work.

If I am using my OBi100/OBi110 with Google Voice today, do I need to do anything?
No. You do not need to do anything. As long as you see your Google Voice status on the OBiTALK.com Dashboard as ‘Connected,’ you should be able to make and receive calls. However, there are several occasions when Google Voice made changes in the way the service works with OBi devices. For example, recently, there was a problem because older software on OBi devices no longer complied with Google’s account security requirements.

Note: After the End of Support date for the OBi100 and the OBi110 devices, on Dec 31, 2017, Obihai will stop supporting for the OBi100 and OBi110 devices without a Support plan.


How do I get the latest software for my OBi100 or OBi110 device?
There are two ways (Methods) to get software for your OBi:

Method 1: If your device is more than a year old, and you want the software to be automatically installed on your device, you can purchase Premium Technical Support from the OBiTALK.com Dashboard.
- Log in to your OBiTALK account (www.obitalk.com)
- Click on your 9 digit OBi number to go to the Device Configuration page
- Click ‘Support and Warranty’ tab
- Click the icon ‘Buy on Amazon’
Note: This option will be discontinued on or before December 31st, 2017.

Method 2: If you do not want to pay for Premium Technical Support (with the automatic software update), you can visit the OBiTALK forum to get the firmware file, then follow the instructions to manually connect to your OBi device's internal web interface to upload and install the software. http://www.obitalk.com/forum/index.php?topic=9.msg13#msg13



What if I have a valid OBiTALK Premium Technical Support plan?
If your device is currently covered with an active/valid Premium Technical Support plan, you will continue to have access to automatic software updates and technical support. However, with the EOL announcement, there is no further software development for the OBi100 and the OBi110 devices.



What product will be replacing the OBi100/OBi110?
The replacement products for the OBi100/OBi110 are the OBi200 and OBi202. The OBi200 and the OBi202 devices are the latest generation of OBi Universal VoIP Adapters that offer great value and rich features such as:
- Works with Google Voice
- Support for 4 VoIP Accounts (Google and SIP) plus OBiTALK
- One or Two Phone Ports (Two phones ports on OBi202 only)
- Reliable Fax Technology with T.38
- WiFi connectivity option (with OBiWiFi)
- Bluetooth connectivity option (with OBiBT)
- Make and receive calls from a land-line service from phones connected to the OBi (with OBiLINE) option



If/when I switch to an OBi200 (or OBi202), what do I need to do to keep my Google and Anveo services working (no interruption of service)?
Here’s what we recommend:

(Step 1): Log in to your OBiTALK account and delete your current Google Voice and Anveo accounts from your OBi100/OBi110 device. You can do this by selecting the OBi100/OBi110 OBi number, then select the ‘Trash Can’ icon. This will remove the Google Voice and Anveo service from the old device’s configuration.

(Step 2): Add the replacement OBi200/OBi202 device to your OBiTALK account by selecting the ‘Add Device’ link in the left-hand column in your OBiTALK account.

(Step 3): Follow the on-screen instructions to configure your Google Voice and Anveo service on the OBi200/OBi202 device.



Is my product warranty for the OBi100/OBi110 still effective after the End of Life (EOL) announcement?
Yes. You will still receive the full 1-year warranty and Premium Technical support from the date of purchase. However, it is important to note there is no further software development for OBi100 and OBi110.

Automated Set-up of BYOD Business VoIP Services with Your OBi1000 Series IP Phones

As you know, www.OBiTALK.com can be used to configure one or several OBi devices with popular VoIP services as well as assist in the remote management of OBi devices from anywhere, with ease and security.

Now, when you sign-in to OBiTALK, you will be able to configure RingCentral or Nextiva BYOD services using the OBiTALK portal as the conduit for the set-up of not only basic SIP registration but also for more advanced functions like assigning extension monitoring / Busy Lamp Field. Just click on the Approved Service Providers for Business link in the OBiTALK portal (Requires Sign-in).

What's more, by using the OBiTALK portal's Approved Service Providers for Business services configuration wizards, you can keep intact other VoIP services which are registered from the same OBi IP phone device.

For several months, we have been testing this functionality with small businesses and VoIP telephony Value Added Resellers. It is proving to be a useful tool that enables greater choice and flexibility in how voice services can be used on an OBi device for business as well as giving resellers a way to provide full-featured managed services that clients expect with easy management, and without the cost of a truck-roll or use of expensive CPE.

Many thousands of OBiTALK managed OBi VoIP universal phone adapters (ATAs) have been serving RingCentral and Nextiva customers with great voice quality and reliable faxing.

Now, with this new capability, OBiTALK provides owners of unlocked OBi1000 series IP phones the ability to easily configure popular VoIP services and included business calling features. Nextiva and RingCentral are the first services to be supported with OBiTALK Business Service Set-Up automatic configuration. ..To request the addition of your favorite business VoIP service please send email to: info@obihai.com

T38fax.com Officially Certifies the OBi5vs Series

Re-post from T38fax.com

Obihai: OBi504vs & OBi508vs

Extremely cost-effective, with cutting-edge technology, the ultra-flexible OBi504vs & OBi508vs systems can be configured to be used for many voice and fax applications. Businesses using premise-based open-standard platforms such as Asterisk, FreePBX, PBX in a Flash or other SIP-based systems will be able to leverage the OBi5vs’ phone ports as user phone or fax extensions. Likewise, the OBi5vs can be deployed where the business is using a hosted service and need connections available with the OBi5vs for phones, fax machines and paging systems.

T38fax.com has officially certified these devices after completing rigorous testing, designed to push these devices to the limit, and we’re happy to say that the OBi5vs has passed our requirements to make it to our Certified Device List. We’ve included a simple configuration guide on this page to help you get up and running. If you have any trouble, please open up a support ticket and one of our engineers will assist you as soon as possible!

Firmware Version Required: 4.0.1.4764+

You can download the latest firmware for your OBi5vs device here: http://www.obitalk.com/forum/index.php?topic=9.0

This guide assumes you’ve configured the device accurately on your network, and are looking to link this in directly with our T38fax.com SIP Trunking service. To begin, you’ll need to setup an ITSP Profile for your T38fax account. We used ITSP Profile A. Under the “General” section, configure the name of your profile as “T38fax” or anything you desire that will properly identify this profile as your T38fax.com ITSP Profile. You’ll also want to enable: X_SymmetricRTPEnable. See the screenshot below:

Next, select the “SIP” section under ITSP Profile A. Here you’ll need to configure several options:

ProxyServer: sip.t38fax.com
ProxyServerPort: 5060
RegistrarServer: sip.t38fax.com
RegistrarServerPort: 5060
ReInviteExpires: 30

You can see the screenshot below as an example:

Next, navigation to the Voice Services menu, and select SP1 Service, this is where you’ll configure your SIP Credentials to link into our service. First, enable the X_KeepAliveEnable option. Under SIP Credentials set the AuthUserName to your T38fax.com Username, and the AuthPassword to your T38fax.com password associated with your account. See the screenshot below:

Finally, you’ll need to navigate to the Codecs menu, and select the Codec Profile A sub-menu. Scroll to the bottom of this menu, and find the “Fax Event” section. Enable this by unchecking the default box and checking the enable checkbox. Then, under the “Codec Settings” section, you will need to set the following:

T38Redundancy: 2
T38ECM: Enabled (Check the Box)

See the screenshot below for an example:

At this point, you should be able to check the System Status page (Under the Status menu) and see that SP1 is registered, like so:

Plug your Analog line into Phone Port 1, and connect this to your fax machine, and you should successfully be able to send a fax using your T38fax.com service! As always, you can always test this by sending a single page fax to our fax-back number at: 1-215-825-8792. Once received, our system will return your fax to your number within a minute or so.

Please be sure to open a support ticket if you have any questions or concerns about configuring your Obihai OBi504vs/OBi508vs device, and we’ll be sure to offer what assistance we can!

Re-post from T38fax.com

Obihai Interoperability with BroadSoft

Obihai Completes Interoperability of IP Desktop Phones and VoIP Adapters 

Service Providers Using BroadWorks May Immediately Deploy Obihai Endpoints Securely and Efficiently

Obihai Technology, a leading manufacturer in the Voice over IP endpoint industry and maker of best-selling “OBi” universal voice adapters and IP Phones is pleased to have successfully completed interoperability testing of its Service Provider product lines with BroadSoft’s BroadWorks® platform. Service providers using BroadSoft’s platform will now be able to easily provision Obihai devices from within BroadWorks and use the OBi1000 Series IP phones with the full slate of BroadSoft’s powerful UC-One® Unified Communications solution.

Completion of interoperability testing strengthens Obihai’s commitment to deliver BroadSoft BroadWorks integration across the product line. Now, all Obihai’s Service Provider products, including the OBi3 Series Universal VoIP Adapters, OBi5vs Series Universal Adapters for business and Obihai’s OBi1000 Series IP Phones benefit from comprehensive feature integration with BroadWorks. Leveraging BroadSoft's integrated provisioning platform ensures Service Providers can quickly qualify Obihai devices to their product line-up while engineering staff have a familiar interface to manage the Obihai product range.


“By completing interoperability with our BroadWorks platform, Obihai offers service providers the option of using their leading Obihai IP phones, voice adapters and additional products to enable UC One solutions,” said Steve Kaish, vice  president, business development, BroadSoft. “We are thrilled to extend the benefits of our unified communications services to BroadSoft end users.”



Obihai devices offer class-leading functionality, sound quality and usability. In addition, Obihai provides a complimentary cloud management portal, OBiTALK, for device administration and support.  Service providers can develop smarter solutions by both utilizing the BroadWorks API and the OBiTALK API – a powerful combination allowing the development of rich collaboration solutions by service providers and developers alike.

Ring Multiple OBi Devices Configured with a Single Google Voice Account

Your Google Voice Number  Can Ring Multiple OBi Devices

Did you know you can use a single Google account on multiple OBi2 (OBi200 and OBi202) universal adapter devices and OBi1000 IP phones...and on incoming calls, all of your OBi devices' will ring?

When somebody calls your Google Voice number, not only will the regular land line and/or mobile phones you have set-up in your Google Voice account settings ring, but phones attached to your OBi2 Series VoIP phone adapters and your OBi1000 Series IP phones will ring as well.

To use this feature, use the OBiTALK web portal to set up two or more OBi2 Series or OBi1000 Series VoIP devices with the same Google account. You may also use Google Hangouts on your computer as a Google Voice endpoint. This endpoint will also ring when someone calls your Google Voice number. 

Questions?  Send email to: info@obihai.com

Google Voice and Obihai Update

Obihai has great news for everyone using Google Voice!

Google Voice is now Officially Supported on OBi VoIP devices.

Obihai is excited to announce official support for Google Voice. With a Google Voice account and a companion OBi device you can make and receive VoIP calls on a regular telephone. To get started, just login to the OBiTALK website, add your OBi device and select Google Voice as your service. You’ll then confirm your account with Google, and within minutes, you will be making and receiving calls from the comfort and convenience of your home phone. “With a Google Voice account configured on an OBi device, users will not only get all the great collaboration tools and app integration with Google Voice, they will also be able to enjoy many premium calling features, free calling within the U.S. and Canada and super-low cost international calling – all from the comfort of their home phone," said Jan Fandrianto, President and CEO of Obihai.

OBi Devices Make a Great Companion for Google Voice 

• Place and Receive Calls with Your Google Voice Number on Regular Phones

• Call Internationally at Low Rates to Over 150 Destinations.

• Premium Features Included for Free Like Voicemail, Call Waiting, Telemarketer Blocking, Caller ID 

  

You can now enjoy all the benefits of Google Voice on your OBi device, including features like personalized greetings, call blocking, SMS to email, and voicemail transcription. OBi users can also take advantage of Google Voice’s low calling rates. Today, calling the U.S. is free from the U.S. & Canada and 1¢ per minute from everywhere else. International calling rates are also really low, with per minute rates starting at 1¢ to Beijing, Bangalore, Mexico, Brazil and 150 other destinations – with no connection charge.* What's more, OBi users get premium features like Caller ID, telemarketer (spam) call blocking, call waiting, 3-way calling, and voicemail that acts like email – including voice message alerts by text and email with speech to text transcription.

The OBi device is a phone adapter which allows anyone to make and receive calls with a regular cordless or corded 'house' phone.  Calling can be done by dialing a regular phone number. Receiving calls is easy.  When someone dials your Google Voice number, the phone connected to your OBi device will ring.  The OBi phone will ring if the user’s Google Voice number is called or if the user’s Google ID is called via Hangouts or Gmail.  Also, since Google Voice does not support 911 calling, for a small fee, the OBi device may be set-up with a dedicated E911 VoIP service.

*Rates subject to change by Google.
For current rates please visit this website: Google Voice: Calling Rates

   

Easy Emergency 911 Calling Service with Anveo and the OBi Device

Anveo E911 Service is Available as an Auto-Configured Service on OBiTALK

The OBiTALK portal and Anveo service can get you set-up with 911 calling on your OBi for just $25 / year.

Here's what you'll get with Anveo's E911 service for OBiTALK Devices:
- Easy Automatic Configuration of 911 Service on Your OBi
- No Need to Configure the OBi Manually!
- 911 Calls Go to Your Public Safety Answering Point with Your Address Attached
- Emergency Call-backs and Reverse 911 are Routed Straight to Your OBi Device
- E911 with Alerts: Alert you or another person whenever 911 call was placed.
   911 Alerts can be automatically sent using Email, SMS/Text Message, phone call.
- No Need to Purchase a Phone Number
- Great Compliment to Google Voice Users (Because Google Does Not Support 911 Calling)

Easy Set-Up

All you will need to do is select the "Anveo E911 Sign-Up" button on your OBi's Device Configuration page in the OBiTALK web portal.

You will be prompted to select an unused Voice Service slot with which to configure the Anveo E911 service. You may only select a service slot which is not currently being used with another VoIP service.

After this, you will be redirected to Anveo's web site to verify your home address and complete the sign-up.

As long as everything is in-order, your OBi will be automatically configured for emergency services calling.

The Google Voice Service Is Still Working on My OBi

11 Sept '14: Google Voice Now Officially Supported with OBi Devices Read the Most Recent Update: Click Here - 5/17/14 Article - The Google Voice Service is Still Working on My OBi! How come?

At the end of last year, Google Inc. announced that the open and documented XMPP communication protocol would be abandoned in favor of a new, proprietary way to do real-time voice, video and instant messaging communications. The time-line for the migration to this new way was not stated. At about the same time, but separately, Google stated third-party applications should stop supporting XMPP by May 15th 2014. Now that this date has passed, like you, we have observed Google services using XMPP are still connected and working, e.g. you can still place and receive calls using a Gmail account configured on your OBi device. It is important to note, this does not change the previous statements from Obihai that we no longer support direct connections to Google Voice on OBi devices. We strongly recommend all OBi owners using the Google Voice service obtain a new service to ensure continued, uninterrupted calling from the phone connected to the OBi. Fortunately, there are several OBiTALK Approved Service Provider (ASP) choices available to all OBi device owners for Internet VoIP phone services. These services are easy to sign-up for and configure automatically on an OBi device. They also come at a great price - with all fees and taxes included.

OBiTALK Approved Service Provider Updates

OneSuite:

OneSuite has been added as an OBiTALK ASP. OneSuite has a unique pay-as-you go offer for Obi device owners called SuiteAdvantage. This offer does not include 911. In addition to using your OBi device, you will also be able to make cheap calls and receive unlimited calls using OneSuite's smartphone app or computer softphone. No hidden fees, no setup fees, no contract! Sign-up for SuiteAdvantage with at least $10 credit in a OneSuite prepaid account and receive a 6-month free subscription to OneSuite's online fax service.

More OBiTALK ASP Partners:

Anveo:

With annual plans starting at $39.99 including E911, Anveo offers voice services for home and small business users. Anveo also provides free porting of Google Voice numbers to their service.

Phone Power:

Phone Power, one of the largest VoIP providers in North America, offers exclusive calling plans to Obihai customers. Starting at $34.99 per year including E911, OBi device owners can easily set-up a Phone Power service using the OBiTALK portal.

Coming Soon: RingTo, a new OBiTALK approved Service Provider with Absolutely FREE Calling!

We would like to welcome "RingTo" to the OBiTALK Approved Service Provider program. The RingTo offer will be for customers who have purchased a new OBi100, OBi110, OBi200, OBi202 or OBi5vs series device after May 1st 2014 and have a Google Voice or other valid US phone number that can be ported to RingTo. What's different about RingTo from the other OBiTALK approved service providers, in terms of the initial setup, is that you have to port your own phone number -landline, mobile or VoIP- to the RingTo service. You also need to purchase your own 911 service separately. RingTo is a FREE Service that allows you to untether your phone number. RingTo will provide the following to new OBi device owners:

Free SMS Free Voicemail Free Call Forwarding Free calling in North America

When Ringto is available as an OBiTALK ASP, here is what you will need to do to see if Ringto is available to you:

Check if your number is eligible to be ported to Ringto Get 911 configured on your OBi device Port your US number to Ringto Start making calls!

The RingTo ASP offer at OBiTALK will be available inside the next few weeks.

Obihai Announces OBiTALK Approved Service Provider Program

Anveo and Phone Power the First VoIP Providers Offering Seamless Set-Up of Voice and Fax Services to OBi Device Owners for Under $40 per Year

Obihai Technology, a leading endpoint device manufacturer in the Voice over IP (VoIP) industry and maker of best-selling OBi universal VoIP adapters has announced a new program that will allow service providers to provision VoIP services on OBi VoIP phone adapters and IP phones seamlessly. 

The OBiTALK Approved Service Provider (ASP) program comes at an opportune time for service providers and OBi device owners alike.  Currently, hundreds of thousands of homes and small businesses have an OBi device used with the free Google Voice™ Service.  The Google service uses a communication protocol called XMPP to connect the OBi to the service.  Late last year, Google announced as of May 15th, XMPP would no longer be supported for third-party VoIP applications.  With that, after May 15th Obihai will no longer support the Google Voice service on its OBi devices.

Starting today, OBi device owners can switch their voice service from Google Voice to an OBiTALK ASP partner easily, by going to the www.OBiTALK.com portal and selecting the Approved Service Providers link.  Listed there are multiple service options, including offers from Anveo and Phone Power available for the exclusive use of OBi device owners.  Service plans start at under $40 per year and include all the features needed for a primary-line voice service – including E911 emergency services calling. More ASP partners are expected to be approved and added in the coming months.

“The OBiTALK ASP program provides a great way for VoIP service providers to offer services to Obihai’s customers that meet their specific communication needs for home and small office usage,” said Obihai President and CEO, Jan Fandrianto. He went on to say, “End users will love it because they maintain control of the services running on their OBi. The OBi device is not locked to a single service provider.”

The OBiTALK ASP program allows the provision of an unlocked OBi device purchased for BYOD (Bring Your Own Device) services use.  Specifically, the models supported by the OBiTALK ASP program are the OBi100, OBi110, OBi200 and OBi202. The OBiTALK service API (Application Programming Interface) provides the magic happening under the covers of the OBiTALK portal.  Via a secure API connected to the service provider’s subscriber sign-up process, devices are able to make and receive calls minutes from when the subscriber initially selects their service. The combination of a subscriber-purchased device, eCommerce fulfillment and the shared-support model employed between Obihai and the service provider allows the service provider to offer a complete phone service at a low price yet maintain high first-time installation success rates.

For consumers, another valuable element of the OBiTALK ASP program is the advertised prices for OBiTALK ASP partner offerings include all taxes and fees. Too often, consumers are met with an unwelcome charge because they did not see or understand the fine print or became confused as to the final price of the service.  With OBiTALK ASP partner offerings, consumers will have a choice amongst several clearly-priced services made available exclusively to OBi device owners.

For those who want to continue to use their Google Voice number with a newly configured OBiTALK ASP partner’s service, there are a couple options.  The first is to port the Google Voice number to the service provider’s network.  This may incur a porting fee and take time to complete. The second way to keep using a Google Voice number is easy and instant. The OBi owner enters a new phone number assigned by the service provider into the Google Voice “forwards calls to” phone settings.  Once this is done, calls to the OBi owner’s Google Voice number will be forwarded directly to the OBi device, ringing their attached phone normally. When making calls, if offered by the ASP partner, OBi customers will be able to set up a custom outgoing Caller ID number, e.g. their Google Voice number, during the sign-up process on the ASP partner’s website.

Gmail and Google Voice are trademarks of Google, Inc. Other company names mentioned herein are the registered trademarks or service marks of their respective owners.