Monday, September 21, 2015

Automated Set-up of BYOD Business VoIP Services with Your OBi1000 Series IP Phones

As you know, can be used to configure one or several OBi devices with popular VoIP services as well as assist in the remote management of OBi devices from anywhere, with ease and security.

Now, when you sign-in to OBiTALK, you will be able to configure RingCentral or Nextiva BYOD services using the OBiTALK portal as the conduit for the set-up of not only basic SIP registration but also for more advanced functions like assigning extension monitoring / Busy Lamp Field. Just click on the Approved Service Providers for Business link in the OBiTALK portal (Requires Sign-in).

What's more, by using the OBiTALK portal's Approved Service Providers for Business services configuration wizards, you can keep intact other VoIP services which are registered from the same OBi IP phone device.

For several months, we have been testing this functionality with small businesses and VoIP telephony Value Added Resellers. It is proving to be a useful tool that enables greater choice and flexibility in how voice services can be used on an OBi device for business as well as giving resellers a way to provide full-featured managed services that clients expect with easy management, and without the cost of a truck-roll or use of expensive CPE.

Many thousands of OBiTALK managed OBi VoIP universal phone adapters (ATAs) have been serving RingCentral and Nextiva customers with great voice quality and reliable faxing.

Now, with this new capability, OBiTALK provides owners of unlocked OBi1000 series IP phones the ability to easily configure popular VoIP services and included business calling features. Nextiva and RingCentral are the first services to be supported with OBiTALK Business Service Set-Up automatic configuration. ..To request the addition of your favorite business VoIP service please send email to:

Friday, August 28, 2015 Officially Certifies the OBi5vs Series

Obihai: OBi504vs & OBi508vs

Extremely cost-effective, with cutting-edge technology, the ultra-flexible OBi504vs & OBi508vs systems can be configured to be used for many voice and fax applications. Businesses using premise-based open-standard platforms such as Asterisk, FreePBX, PBX in a Flash or other SIP-based systems will be able to leverage the OBi5vs’ phone ports as user phone or fax extensions. Likewise, the OBi5vs can be deployed where the business is using a hosted service and need connections available with the OBi5vs for phones, fax machines and paging systems. has officially certified these devices after completing rigorous testing, designed to push these devices to the limit, and we’re happy to say that the OBi5vs has passed our requirements to make it to our Certified Device List. We’ve included a simple configuration guide on this page to help you get up and running. If you have any trouble, please open up a support ticket and one of our engineers will assist you as soon as possible!

Firmware Version Required:

You can download the latest firmware for your OBi5vs device here:

This guide assumes you’ve configured the device accurately on your network, and are looking to link this in directly with our SIP Trunking service. To begin, you’ll need to setup an ITSP Profile for your T38fax account. We used ITSP Profile A. Under the “General” section, configure the name of your profile as “T38fax” or anything you desire that will properly identify this profile as your ITSP Profile. You’ll also want to enable: X_SymmetricRTPEnable. See the screenshot below:

Next, select the “SIP” section under ITSP Profile A. Here you’ll need to configure several options:

ProxyServerPort: 5060
RegistrarServerPort: 5060
ReInviteExpires: 30

You can see the screenshot below as an example:

Next, navigation to the Voice Services menu, and select SP1 Service, this is where you’ll configure your SIP Credentials to link into our service. First, enable the X_KeepAliveEnable option. Under SIP Credentials set the AuthUserName to your Username, and the AuthPassword to your password associated with your account. See the screenshot below:

Finally, you’ll need to navigate to the Codecs menu, and select the Codec Profile A sub-menu. Scroll to the bottom of this menu, and find the “Fax Event” section. Enable this by unchecking the default box and checking the enable checkbox. Then, under the “Codec Settings” section, you will need to set the following:

T38Redundancy: 2
T38ECM: Enabled (Check the Box)

See the screenshot below for an example:

At this point, you should be able to check the System Status page (Under the Status menu) and see that SP1 is registered, like so:

Plug your Analog line into Phone Port 1, and connect this to your fax machine, and you should successfully be able to send a fax using your service! As always, you can always test this by sending a single page fax to our fax-back number at: 1-215-825-8792. Once received, our system will return your fax to your number within a minute or so.

Please be sure to open a support ticket if you have any questions or concerns about configuring your Obihai OBi504vs/OBi508vs device, and we’ll be sure to offer what assistance we can!

Re-post from

Thursday, April 30, 2015

Obihai Interoperability with BroadSoft

Obihai Completes Interoperability of IP Desktop Phones and VoIP Adapters 

Service Providers Using BroadWorks May Immediately Deploy Obihai Endpoints Securely and Efficiently

Obihai Technology, a leading manufacturer in the Voice over IP endpoint industry and maker of best-selling “OBi” universal voice adapters and IP Phones is pleased to have successfully completed interoperability testing of its Service Provider product lines with BroadSoft’s BroadWorks® platform. Service providers using BroadSoft’s platform will now be able to easily provision Obihai devices from within BroadWorks and use the OBi1000 Series IP phones with the full slate of BroadSoft’s powerful UC-One® Unified Communications solution.

Completion of interoperability testing strengthens Obihai’s commitment to deliver BroadSoft BroadWorks integration across the product line. Now, all Obihai’s Service Provider products, including the OBi3 Series Universal VoIP Adapters, OBi5vs Series Universal Adapters for business and Obihai’s OBi1000 Series IP Phones benefit from comprehensive feature integration with BroadWorks. Leveraging BroadSoft's integrated provisioning platform ensures Service Providers can quickly qualify Obihai devices to their product line-up while engineering staff have a familiar interface to manage the Obihai product range.

“By completing interoperability with our BroadWorks platform, Obihai offers service providers the option of using their leading Obihai IP phones, voice adapters and additional products to enable UC One solutions,” said Steve Kaish, vice  president, business development, BroadSoft. “We are thrilled to extend the benefits of our unified communications services to BroadSoft end users.”

Obihai devices offer class-leading functionality, sound quality and usability. In addition, Obihai provides a complimentary cloud management portal, OBiTALK, for device administration and support.  Service providers can develop smarter solutions by both utilizing the BroadWorks API and the OBiTALK API – a powerful combination allowing the development of rich collaboration solutions by service providers and developers alike.

Saturday, September 13, 2014

Ring Multiple OBi Devices Configured with a Single Google Voice Account

Your Google Voice Number  Can Ring Multiple OBi Devices

Did you know you can use a single Google account on multiple OBi2 (OBi200 and OBi202) universal adapter devices and OBi1000 IP phones...and on incoming calls, all of your OBi devices' will ring?

When somebody calls your Google Voice number, not only will the regular land line and/or mobile phones you have set-up in your Google Voice account settings ring, but phones attached to your OBi2 Series VoIP phone adapters and your OBi1000 Series IP phones will ring as well.

To use this feature, use the OBiTALK web portal to set up two or more OBi2 Series or OBi1000 Series VoIP devices with the same Google account. You may also use Google Hangouts on your computer as a Google Voice endpoint. This endpoint will also ring when someone calls your Google Voice number. 

Questions?  Send email to:

Thursday, September 11, 2014

Google Voice and Obihai Update

Obihai has great news for everyone using Google Voice!

Google Voice is now Officially Supported on OBi VoIP devices.
Obihai is excited to announce official support for Google Voice. With a Google Voice account and a companion OBi device you can make and receive VoIP calls on a regular telephone. To get started, just login to the OBiTALK website, add your OBi device and select Google Voice as your service. You’ll then confirm your account with Google, and within minutes, you will be making and receiving calls from the comfort and convenience of your home phone. “With a Google Voice account configured on an OBi device, users will not only get all the great collaboration tools and app integration with Google Voice, they will also be able to enjoy many premium calling features, free calling within the U.S. and Canada and super-low cost international calling – all from the comfort of their home phone," said Jan Fandrianto, President and CEO of Obihai.

OBi Devices Make a Great Companion for Google Voice 
• Place and Receive Calls with Your Google Voice Number on Regular Phones
 Call Internationally at Low Rates to Over 150 Destinations.
• Premium Features Included for Free Like Voicemail, Call Waiting, Telemarketer Blocking, Caller ID 
You can now enjoy all the benefits of Google Voice on your OBi device, including features like personalized greetings, call blocking, SMS to email, and voicemail transcription. OBi users can also take advantage of Google Voice’s low calling rates. Today, calling the U.S. is free from the U.S. & Canada and 1¢ per minute from everywhere else. International calling rates are also really low, with per minute rates starting at 1¢ to Beijing, Bangalore, Mexico, Brazil and 150 other destinations – with no connection charge.* What's more, OBi users get premium features like Caller ID, telemarketer (spam) call blocking, call waiting, 3-way calling, and voicemail that acts like email – including voice message alerts by text and email with speech to text transcription.

The OBi device is a phone adapter which allows anyone to make and receive calls with a regular cordless or corded 'house' phone.  Calling can be done by dialing a regular phone number. Receiving calls is easy.  When someone dials your Google Voice number, the phone connected to your OBi device will ring.  The OBi phone will ring if the user’s Google Voice number is called or if the user’s Google ID is called via Hangouts or Gmail.  Also, since Google Voice does not support 911 calling, for a small fee, the OBi device may be set-up with a dedicated E911 VoIP service.

*Rates subject to change by Google.
For current rates please visit this website: Google Voice: Calling Rates


Saturday, August 2, 2014

Easy Emergency 911 Calling Service with Anveo and the OBi Device

Anveo E911 Service is Available as an Auto-Configured Service on OBiTALK

The OBiTALK portal and Anveo service can get you set-up with 911 calling on your OBi for just $15 / year.

Here's what you'll get with Anveo's E911 service for OBiTALK Devices:
- Easy Automatic Configuration of 911 Service on Your OBi
- No Need to Configure the OBi Manually!
- 911 Calls Go to Your Public Safety Answering Point with Your Address Attached
- Emergency Call-backs and Reverse 911 are Routed Straight to Your OBi Device
- E911 with Alerts: Alert you or another person whenever 911 call was placed.
   911 Alerts can be automatically sent using Email, SMS/Text Message, phone call.
- No Need to Purchase a Phone Number
- Great Compliment to Google Voice Users (Because Google Does Not Support 911 Calling)

Easy Set-Up

All you will need to do is select the "Anveo E911 Sign-Up" button on your OBi's Device Configuration page in the OBiTALK web portal.

You will be prompted to select an unused Voice Service slot with which to configure the Anveo E911 service. You may only select a service slot which is not currently being used with another VoIP service.

After this, you will be redirected to Anveo's web site to verify your home address and complete the sign-up.

As long as everything is in-order, your OBi will be automatically configured for emergency services calling.


Saturday, May 17, 2014

The Google Voice Service Is Still Working on My OBi

11 Sept '14: Google Voice Now Officially Supported with OBi Devices
Read the Most Recent Update: Click Here

- 5/17/14 Article -

The Google Voice Service is Still Working on My OBi! How come?
At the end of last year, Google Inc. announced that the open and documented XMPP communication protocol would be abandoned in favor of a new, proprietary way to do real-time voice, video and instant messaging communications. The time-line for the migration to this new way was not stated.

At about the same time, but separately, Google stated third-party applications should stop supporting XMPP by May 15th 2014. Now that this date has passed, like you, we have observed Google services using XMPP are still connected and working, e.g. you can still place and receive calls using a Gmail account configured on your OBi device. It is important to note, this does not change the previous statements from Obihai that we no longer support direct connections to Google Voice on OBi devices. We strongly recommend all OBi owners using the Google Voice service obtain a new service to ensure continued, uninterrupted calling from the phone connected to the OBi.

Fortunately, there are several OBiTALK Approved Service Provider (ASP) choices available to all OBi device owners for Internet VoIP phone services. These services are easy to sign-up for and configure automatically on an OBi device. They also come at a great price - with all fees and taxes included.

OBiTALK Approved Service Provider Updates


OneSuite has been added as an OBiTALK ASP. OneSuite has a unique pay-as-you go offer for Obi device owners called SuiteAdvantage. This offer does not include 911. In addition to using your OBi device, you will also be able to make cheap calls and receive unlimited calls using OneSuite's smartphone app or computer softphone. No hidden fees, no setup fees, no contract! Sign-up for SuiteAdvantage with at least $10 credit in a OneSuite prepaid account and receive a 6-month free subscription to OneSuite's online fax service.

More OBiTALK ASP Partners:


With annual plans starting at $39.99 including E911, Anveo offers voice services for home and small business users. Anveo also provides free porting of Google Voice numbers to their service.

Phone Power:

Phone Power, one of the largest VoIP providers in North America, offers exclusive calling plans to Obihai customers. Starting at $34.99 per year including E911, OBi device owners can easily set-up a Phone Power service using the OBiTALK portal.

Coming Soon: RingTo, a new OBiTALK approved Service Provider with Absolutely FREE Calling!

We would like to welcome "RingTo" to the OBiTALK Approved Service Provider program. The RingTo offer will be for customers who have purchased a new OBi100, OBi110, OBi200, OBi202 or OBi5vs series device after May 1st 2014 and have a Google Voice or other valid US phone number that can be ported to RingTo.

What's different about RingTo from the other OBiTALK approved service providers, in terms of the initial setup, is that you have to port your own phone number -landline, mobile or VoIP- to the RingTo service. You also need to purchase your own 911 service separately. RingTo is a FREE Service that allows you to untether your phone number. RingTo will provide the following to new OBi device owners:

  • Free SMS
  • Free Voicemail
  • Free Call Forwarding
  • Free calling in North America

When Ringto is available as an OBiTALK ASP, here is what you will need to do to see if Ringto is available to you:
  1. Check if your number is eligible to be ported to Ringto
  2. Get 911 configured on your OBi device
  3. Port your US number to Ringto
  4. Start making calls!
The RingTo ASP offer at OBiTALK will be available inside the next few weeks.

Tuesday, March 18, 2014

Obihai Announces OBiTALK Approved Service Provider Program

Anveo and Phone Power the First VoIP Providers Offering Seamless Set-Up of Voice and Fax Services to OBi Device Owners for Under $40 per Year

Obihai Technology, a leading endpoint device manufacturer in the Voice over IP (VoIP) industry and maker of best-selling OBi universal VoIP adapters has announced a new program that will allow service providers to provision VoIP services on OBi VoIP phone adapters and IP phones seamlessly. 

The OBiTALK Approved Service Provider (ASP) program comes at an opportune time for service providers and OBi device owners alike.  Currently, hundreds of thousands of homes and small businesses have an OBi device used with the free Google Voice™ Service.  The Google service uses a communication protocol called XMPP to connect the OBi to the service.  Late last year, Google announced as of May 15th, XMPP would no longer be supported for third-party VoIP applications.  With that, after May 15th Obihai will no longer support the Google Voice service on its OBi devices.

Starting today, OBi device owners can switch their voice service from Google Voice to an OBiTALK ASP partner easily, by going to the portal and selecting the Approved Service Providers link.  Listed there are multiple service options, including offers from Anveo and Phone Power available for the exclusive use of OBi device owners.  Service plans start at under $40 per year and include all the features needed for a primary-line voice service – including E911 emergency services calling. More ASP partners are expected to be approved and added in the coming months.

“The OBiTALK ASP program provides a great way for VoIP service providers to offer services to Obihai’s customers that meet their specific communication needs for home and small office usage,” said Obihai President and CEO, Jan Fandrianto. He went on to say, “End users will love it because they maintain control of the services running on their OBi. The OBi device is not locked to a single service provider.”

The OBiTALK ASP program allows the provision of an unlocked OBi device purchased for BYOD (Bring Your Own Device) services use.  Specifically, the models supported by the OBiTALK ASP program are the OBi100, OBi110, OBi200 and OBi202. The OBiTALK service API (Application Programming Interface) provides the magic happening under the covers of the OBiTALK portal.  Via a secure API connected to the service provider’s subscriber sign-up process, devices are able to make and receive calls minutes from when the subscriber initially selects their service. The combination of a subscriber-purchased device, eCommerce fulfillment and the shared-support model employed between Obihai and the service provider allows the service provider to offer a complete phone service at a low price yet maintain high first-time installation success rates.

For consumers, another valuable element of the OBiTALK ASP program is the advertised prices for OBiTALK ASP partner offerings include all taxes and fees. Too often, consumers are met with an unwelcome charge because they did not see or understand the fine print or became confused as to the final price of the service.  With OBiTALK ASP partner offerings, consumers will have a choice amongst several clearly-priced services made available exclusively to OBi device owners.

For those who want to continue to use their Google Voice number with a newly configured OBiTALK ASP partner’s service, there are a couple options.  The first is to port the Google Voice number to the service provider’s network.  This may incur a porting fee and take time to complete. The second way to keep using a Google Voice number is easy and instant. The OBi owner enters a new phone number assigned by the service provider into the Google Voice “forwards calls to” phone settings.  Once this is done, calls to the OBi owner’s Google Voice number will be forwarded directly to the OBi device, ringing their attached phone normally. When making calls, if offered by the ASP partner, OBi customers will be able to set up a custom outgoing Caller ID number, e.g. their Google Voice number, during the sign-up process on the ASP partner’s website.

Gmail and Google Voice are trademarks of Google, Inc. Other company names mentioned herein are the registered trademarks or service marks of their respective owners.

Tuesday, December 31, 2013

What Does 40 Bucks and an OBi Device Buy in 2014?

Update 2 from Obihai on 9/11/14: Google Voice Now Officially Supported with OBi Devices
Update 1 from Obihai on 3/18/14: OBiTALK Approved Service Provider Program 

- 12/31/13 Article -

A Full-Year of an Affordable and Amazingly Powerful Home Phone Solution

Obihai would like to share what’s been going on since our last article about the impending end, in May, of XMPP-based calling using the Google Voice™ service.

Innovation and Partnership
We have some exciting and important news to share with you, which we believe will further enhance the value and flexibility that comes with an OBi VoIP device.  Over the past several months, our engineers have been working on extending the OBiTALK cloud-configuration API to third-party Internet Telephony Service Providers (ITSPs).  Via this secure configuration and programming interface, Bring Your Own Device (BYOD) VoIP services will be even easier to set-up and use on Obihai products.  Along with the engineering work, we have also been in discussions with several of our ITSP partners on plans to transition existing Google Voice + OBi customers.  We wanted to make sure that OBi users retained the power to leverage a BYOD service from a participating ITSP, keeping intact a full-featured phone service that can be used as a primary or secondary phone line for homes or small businesses.

Coming Soon to
In a few weeks, we will announce the first ITSP partnership with specifics about the service, features and a price that will delight current OBi users and drive many more people to use an OBi and a BYOD VoIP service with their broadband Internet connection.

Here is what we expect to provide OBi customers in cooperation with our ITSP partner.  OBi device owners will be able to sign-up for a voice service plan provided by the ITSP, for as little as $39.99 a YEAR.   That’s only $3.33 per month!  Included in the plan will be; a new phone number, a set-number of outbound calling minutes, unlimited inbound calling, E911 emergency service calling, telemarketer blocking, and many call features like voicemail, caller ID, 3-party conference calls, call waiting, etc.  And by the way, this low price will include all taxes and fees associated with the service.

Your Google Voice Number
If you want to keep using your Google Voice (GV) number, there are two ways to do this:

1.  You can sign-up for an ITSP account with a new number, like the $40/year service described above, and use this number in your Google Voice account’s “forward calls to” phone settings.  Calls to your GV number will be automatically forwarded to your ITSP account number, and the phone connected to the OBi will ring.  Calls from the OBi can be dialed normally and you will have the option to have the ITSP send your GV number as your calling number, e.g. the number that appears as the caller ID on phone of the party you call.

2.  You can port your GV number to an ITSP service provider, like the $40/year service described above.  There is a $3 fee paid to Google to port-out the number and there may be a fee from the ITSP  for porting-in the number.  Once your GV number is ported to the ITSP, all inbound and outbound calling is provided by the ITSP.

Maintain Control and Optimize Your Investment
Unlike ‘locked’ devices from other VoIP companies, unlocked Obihai VoIP devices can be used with a multitude of services.  This protects your investment in the OBi device and gives you the most flexibility and choice as to what services to use with your OBi. At just over $3 per month for service, an unlocked OBi VoIP device with an ITSP’s BYOD service is the most flexible, most money-saving and ultimately, the most powerful home and small business phone solution that a smart VoIP user can buy.  With expert support directly from Obihai and its ITSP partners, OBi users will continue to win with consistent and high-quality service.

Thank you for choosing Obihai and Happy New Year!

Thursday, October 31, 2013

Important Message About Google Voice and Your OBi Device

Update 3 from Obihai on 9/11/14: Google Voice Now Officially Supported with OBi Devices
Update 2 from Obihai on 3/18/14: OBiTALK Approved Service Provider Program
Update 1 from Obihai on 12/31/13: Home Phone Service for Less Than 40 Bucks per Year

Google Sets the Date for the End of XMPP with Google Voice
Recently Google announced the end of support for XMPP based calling with Google Voice. This will happen on May 15, 2014 – that’s over 6 months from today. Since your OBi device uses XMPP to communicate with Google servers, the end of support will directly impact how your OBi device can be used with your Gmail account and its associated Google Voice phone number. Unfortunately, you will no longer be able to use the Google Voice communication service to make calls using the phone connected to your OBi device.  Also, the ability to receive calls to your Google Voice number, directly from Google’s service, will not be possible. 

Fortunately, your OBi device may be used with many Internet phone service providers – all providing very low-cost calling to the USA, Canada and almost every country in the world. Most offer subscriptions and pay-as-you-go plans starting from $1.30 per month (including E911) and rates starting at 1 cent per minute to the USA and Canada. The OBiTALK web portal can be used to easily configure an account from any of these services on your OBi. Of course, OBi-to-OBi calls, using the OBi number printed on the device, remain completely free.

Your OBi Will Continue to Deliver Valuable Features and Awesome Savings
So, what does this mean if you currently use a phone connected to an OBi device configured with your Gmail account and the Google Voice service?  First, your OBi will continue working as it does today – with calls to your Google Voice number ringing the phone and use of Google’s service for connecting calls to the numbers you dial. Over the coming weeks, we will provide more detailed information, including easy to follow, step-by-step instructions on how you can keep using your OBi and your current phone number to keep your home phone bill extremely low, yet retain the power and flexibility that comes from using the OBi and your choice of services – even Google Voice.

Obihai, a leader in the VoIP communications industry, will continue to invest in new innovations and technology that will directly benefit the individuals, families and businesses using Obihai products.  Your OBi device is a very valuable investment and our mission remains to help you save money, make it more convenient to stay connected to your friends and family and ultimately empower you with greater choices for communication. 

Services and Service Providers – Many to Choose From
Here is an alphabetical list of some of the more popular Internet phone service providers that can be used with your OBi device:

OBiTALK Approved Service Providers (Requires Log-in):

OBiTALK Compatible Service Providers:

These service providers also provide phone numbers from almost every North American area code – even international phone numbers.  They also offer number porting, so you can keep your old phone number for use with your OBi.  What’s more, most of these service providers have E911 built-in to their calling plans. Also, you have many choices as to how you want to pay for your service – Pay-as-you-go, monthly, yearly subscriptions. 

More information about using the OBi with a BYOD (Bring Your Own Device) service can be found here.

Thank you for choosing Obihai!